The essentials
If you deleted a file in Dropbox, it is not gone immediately. It goes to Deleted files, and you can restore it from dropbox.com for a period that depends on your plan:
| Dropbox plan | Recovery period |
|---|---|
| Basic, Plus, Family | 30 days |
| Professional, Essentials, Standard, Business | 180 days |
| Advanced, Business Plus, Enterprise, Education | 365 days |
These are the figures in Dropbox's own help centre, read on 16 October 2026. Dropbox adds two caveats: add-ons can extend the window, and files covered by a data disposition policy (set by a team admin) can be permanently deleted earlier.
The hard limit is the other direction. Once a file is permanently deleted, either by you or because the period ran out, Dropbox says it cannot be recovered, including by its support team.
How to restore deleted files, step by step
Dropbox documents the web method:
- Sign in at dropbox.com.
- Click Deleted files in the left sidebar.
- Tick the box next to each file or folder you want back.
- Click Restore.
Dropbox restores the files to the folder they were deleted from, and your synced computers pick them up again on the next sync.
If you only care about one folder, open it and use Folder settings, then Show deleted files, which is quicker than going through everything deleted in the account.

Why the file disappeared from your computer too
Deleting a file inside the Dropbox folder on your computer deletes it in Dropbox, and therefore on every device that syncs that folder. That is how sync works, not a fault, and it is the most common way people lose files they thought were "backed up". The same logic applies to OneDrive, which we explain in OneDrive deleted my files, and to Google Drive in recovering deleted Google Drive files.
The upside: because the deletion went through Dropbox, it sits in Deleted files, where you can restore it within your plan's window.
Shared folders: it depends on your access
If the file was in a shared folder, your permission decides what you can do:
- With Can edit access, you may be able to restore it yourself from Deleted files.
- With Can view access only, you cannot. Ask the folder owner, or anyone with edit permission, to restore it for you.
Many files at once: Rewind
When the problem is not one file but a lot of them (a folder emptied by mistake, files mass-renamed or moved, or damage from malware), restoring files one by one is the wrong tool. Dropbox's answer is Rewind, which returns a folder or the whole account to an earlier point in time.
Dropbox lists Rewind on the Plus, Family, Professional, Essentials, Standard, Advanced, Business, Business Plus and Enterprise plans. It is not on Basic, the free plan. Rewind also works inside your plan's history: it cannot bring back what is already permanently deleted.
An earlier version, not a deleted file
If the file still exists but you overwrote its content, you do not need Deleted files. Version history lets you view and restore previous versions of a file, within the period of your plan.
When the window has passed
After the recovery period, Dropbox cannot help, and it says so. What is left is any other copy of the file:
- A computer that synced the folder but stayed offline since the deletion: its local copy may still be intact. Disconnect it from the network before opening Dropbox on it, or it will sync the deletion.
- An external drive or backup made earlier.
- An email attachment or a copy sent to someone.
- As a last resort, the local disk of a computer that held the file: its recycle bin, then a recovery tool. On that disk, every new write lowers the chances, so stop using it until you have tried. Our guide to recovering deleted files explains what still works and when.
The lesson for next time
Dropbox's deleted files are a safety net with a timer, not a backup. On Basic, the timer is 30 days. If a file matters, keep a second copy that does not sync deletions: an external drive, or a backup service that keeps versions. We compare options in the best cloud backup after a data recovery.
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