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Recover Deleted Dropbox Files: The 30, 180 or 365 Days You Have, and What Happens After

How to get deleted files back on Dropbox: the four clicks on dropbox.com, how long each plan keeps them (30, 180 or 365 days), shared folders, Rewind for mass deletions, and the honest limit: once a file is permanently deleted, Dropbox says even its support cannot recover it.

By Eric Gerard · Editor · Save My Disk4 min readPhoto via Pexels

The essentials

If you deleted a file in Dropbox, it is not gone immediately. It goes to Deleted files, and you can restore it from dropbox.com for a period that depends on your plan:

Dropbox planRecovery period
Basic, Plus, Family30 days
Professional, Essentials, Standard, Business180 days
Advanced, Business Plus, Enterprise, Education365 days

These are the figures in Dropbox's own help centre, read on 16 October 2026. Dropbox adds two caveats: add-ons can extend the window, and files covered by a data disposition policy (set by a team admin) can be permanently deleted earlier.

The hard limit is the other direction. Once a file is permanently deleted, either by you or because the period ran out, Dropbox says it cannot be recovered, including by its support team.

How to restore deleted files, step by step

Dropbox documents the web method:

  1. Sign in at dropbox.com.
  2. Click Deleted files in the left sidebar.
  3. Tick the box next to each file or folder you want back.
  4. Click Restore.

Dropbox restores the files to the folder they were deleted from, and your synced computers pick them up again on the next sync.

If you only care about one folder, open it and use Folder settings, then Show deleted files, which is quicker than going through everything deleted in the account.

A hand dropping a crumpled ball of brown paper into a round light wooden bin that already holds crumpled white paper, against a plain pale wall
A hand dropping a crumpled ball of brown paper into a round light wooden bin that already holds crumpled white paper, against a plain pale wall

Why the file disappeared from your computer too

Deleting a file inside the Dropbox folder on your computer deletes it in Dropbox, and therefore on every device that syncs that folder. That is how sync works, not a fault, and it is the most common way people lose files they thought were "backed up". The same logic applies to OneDrive, which we explain in OneDrive deleted my files, and to Google Drive in recovering deleted Google Drive files.

The upside: because the deletion went through Dropbox, it sits in Deleted files, where you can restore it within your plan's window.

Shared folders: it depends on your access

If the file was in a shared folder, your permission decides what you can do:

  • With Can edit access, you may be able to restore it yourself from Deleted files.
  • With Can view access only, you cannot. Ask the folder owner, or anyone with edit permission, to restore it for you.

Many files at once: Rewind

When the problem is not one file but a lot of them (a folder emptied by mistake, files mass-renamed or moved, or damage from malware), restoring files one by one is the wrong tool. Dropbox's answer is Rewind, which returns a folder or the whole account to an earlier point in time.

Dropbox lists Rewind on the Plus, Family, Professional, Essentials, Standard, Advanced, Business, Business Plus and Enterprise plans. It is not on Basic, the free plan. Rewind also works inside your plan's history: it cannot bring back what is already permanently deleted.

An earlier version, not a deleted file

If the file still exists but you overwrote its content, you do not need Deleted files. Version history lets you view and restore previous versions of a file, within the period of your plan.

When the window has passed

After the recovery period, Dropbox cannot help, and it says so. What is left is any other copy of the file:

  • A computer that synced the folder but stayed offline since the deletion: its local copy may still be intact. Disconnect it from the network before opening Dropbox on it, or it will sync the deletion.
  • An external drive or backup made earlier.
  • An email attachment or a copy sent to someone.
  • As a last resort, the local disk of a computer that held the file: its recycle bin, then a recovery tool. On that disk, every new write lowers the chances, so stop using it until you have tried. Our guide to recovering deleted files explains what still works and when.

The lesson for next time

Dropbox's deleted files are a safety net with a timer, not a backup. On Basic, the timer is 30 days. If a file matters, keep a second copy that does not sync deletions: an external drive, or a backup service that keeps versions. We compare options in the best cloud backup after a data recovery.

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Frequently asked questions

How long does Dropbox keep deleted files?

It depends on the plan. Dropbox's help centre gives 30 days for Basic, Plus and Family; 180 days for Professional, Essentials, Standard and Business; and 365 days for Advanced, Business Plus, Enterprise and Education. Dropbox adds that add-ons can extend this, and that files covered by a data disposition policy can be permanently deleted earlier.

How do I restore deleted files on Dropbox?

On dropbox.com: sign in, click Deleted files in the left sidebar, tick the files or folders you want, then click Restore. Dropbox puts them back in the folder they were deleted from. To see what was deleted inside one particular folder, open that folder and use Folder settings, then Show deleted files.

Can Dropbox support recover permanently deleted files?

No. Dropbox states that files removed with Delete permanently cannot be recovered, and that its support team cannot recover files that were permanently deleted or that fall outside your account's version history. If the deletion was a mistake made minutes ago, Dropbox still advises contacting support quickly, but do not count on it.

Someone deleted a file in a shared folder. Can I get it back?

If you have Can edit access to the shared folder, you may be able to restore it yourself from Deleted files. With Can view access only, you cannot: you have to ask the folder owner or someone with edit permission to restore it.

My file is past the Dropbox recovery window. Is there any other way?

Not from Dropbox. The remaining route is any other copy: a computer that synced the folder and was offline since the deletion, an external drive or backup, an email attachment. If the file was in the local Dropbox folder of a computer, its own recycle bin or a recovery tool on that drive is the last option, and the sooner you stop writing to that disk, the better the odds.